How to Increase Customer Satisfaction with the Help of an Appointment Booking Platform
The concept of a queue management system emerged as a way to solve a problem in the way we provide services to our communities. More specifically
The Benefits of Click and Collect to Retailers and Customers
How many times have you gone online shopping only to discover that the shipping costs were comparable to the cost of one of your purchases?
Why and How to Adopt a BOPIS Strategy (Buy Online and Pick Up in Store) to Boost Sales
Self-service technologies have drastically changed the retail environment.
Why Use a Queue Management System to Improve Staff Performance?
The concept of a queue management system emerged as a way to solve a problem in the way we provide services to our communities.
Top Benefits of Using a Virtual Queue Management System
Nowadays, businesses and institutions can incorporate a variety of tools — software and hardware — as part of a complex omnichannel solution.
Virtual Queuing: What You Need to Know
What do Disneyland and your local Kmart have in common?
Why Use Appointment Scheduling Software in Retail
The retail industry is continually developing and adjusting to social and environmental circumstances.
How Appointment Scheduling Software Has Revolutionised the Hospitality Industry
In a previous article about using appointment scheduling software in retail, we outlined the benefits of adopting this kind of software for both consumers and businesses.
Using Booking Software to Drive Foot Traffic to Your Store
The rise of e-commerce has provided many opportunities for traditional retail business owners, such as increased accessibility and the option to reach a broader audience.
Why Online Booking Software Can Get You More Customers
Online booking software has become the sine qua non for any professional communication strategy between a company and a client.
How SocialQ Can Help Small Businesses Thrive
Competition, applying the right strategies, making steady progress, investing in the right people
How Retailers Can Reduce Their Carbon Footprint with Click and Collect
Lots of people talk about the weather nowadays — not so much out of politeness, but rather out of concern. Record-breaking temperatures,
All the “Buy Online Pick Up In Store” BOPIS Strategies Explained
We frequently hear phrases like "click and collect" and "curbside pickup" used interchangeably.
BOPIS Vs. ROPIS: Which eCommerce Tool Best Fits Your Shop?
we hope to have cleared up any confusion about the various eCommerce tools' terms and definitions.
4 Best Practice Tips For Setting Up Click and Collect Automated Storage Lockers
you may have studied the ‘click and collect’ phenomenon at some point.
Top Benefits of Click and Collect for Your Restaurant
According to GlobalData, e-commerce sales are expected to reach A$77.1 billion in 2024, as consumers of all ages become more familiarised with online shopping and have higher expectations in this regard.
Why Choose Click & Collect Over a Food Delivery Service for Your Restaurant
Over the last decade, the take-out sector in Australia and around the world has grown steadily, as have online food ordering and delivery apps and platforms. To keep their businesses prosperous
Top 4 Reasons Why the New Generation of Consumers Loves Click and Collect
Is your business ready for the new generation of consumers?
Top Click and Collect Facts You Need to Know
In an ever-changing field like e-commerce, it’s vital, but also challenging, to keep up with trends and make strategic decisions that anticipate your customers’ shopping habits and preferences.
5 Tips to Improve Your Click and Collect Process
To stay in business during that fateful year that we'd all rather forget, the retail and hospitality industries had to undergo a major transformation in how they operated. Investing in digitalisation and technology
Pros and Cons of Click & Collect Delivery Vs. Home Delivery
As a retailer or restaurant owner, you have many options for the delivery strategy you want to use to send your customers their valuable purchases
Why Click-and-Collect Delivery Is Essential to Your Omnichannel Strategy
Remember the times when customers ordered products through TV commercials or catalogues they got in their mailbox?
5 Click and Collect Challenges to Expect and Tips to Overcome Them
According to the 2022 Inside Australian Online Shopping report, around 81 per cent of Australian households made online purchases via more channels than ever before.
How to Make the Most of the Last Mile Delivery to Exceed Customer Expectations
We often hear that online retail sales are booming, and many people believe online shopping is the way of the future. But until we step up our retail game, specifically