How can you measure return on experience? Where are your staff and customers spending their time? How are you planning and building strategies that drive consumers to purchase? Previously, businesses had little understanding of time management, capacity, and efficiency.

When we understand people we understand attention, relevance, solutions and results. With SocialQ’s Store Reporting Software, you can assess the success of your customer experiences through revenue and conversions data, and make proactive decisions to automate your business and increase efficiency. This might look like:

Understanding Wait Times: how far in advance are customers booking appointments? How long are they waiting upon arrival? How can this be optimised and streamlined?

Managing Resources: what capacity do you have at a regional, store, and staff-member level? How can you minimise downtime and get the most out of your staff? Can you optimise pickup times from ten to 4 minutes?